Return Policy

1. Return Period

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging with receipt or proof of purchase.

2. Return Process

To initiate a return, please follow these steps:

Contact our customer service team at returns@yourcompany.com
Provide your order number and reason for return
Wait for return authorization and instructions
Pack the item securely in its original packaging
Ship the item to the provided return address

3. Non-Returnable Items

Certain items cannot be returned, including:

Downloadable software products
Gift cards
Personalized or custom-made items
Perishable goods
Items on final sale

4. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 5-10 business days.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at returns@yourcompany.com and we will provide further instructions.

6. Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund if we provided a prepaid label.